About Olmsted Medical Center

Olmsted Medical Center (OMC), a 501(c)3 non-profit organization, has been southeastern Minnesota’s hometown healthcare provider since 1949. OMC has over 1,300 healthcare professionals (which includes 193 clinicians) serving at over 22 locations, including two multi-specialty clinics, a primary care clinic at Miracle Mile, a Level IV trauma hospital with 24-hour emergency room, a Skyway Clinic in downtown Rochester, and 11 community clinics. OMC also offers walk-in FastCare and Acute Care clinics.

OMC has more than 35 specialties and is best known for its convenient, quality personal care. Each year, the Olmsted Medical Center team sees over 330,000 patients, performs over 4,800 major surgical operations, cares for over 21,000 patients in our Emergency Care department, and delivers nearly 1,000 babies.

The organization is governed by a Board of Trustees, whose primary function is to see that OMC serves the public interest.

Our Mission

Partnering for better health and better lives.

Our Vision

Patient-centered. Community-focused. Future-oriented.

Our Core Values

- Our patients are our highest priority.
- Our people are the key to our success.
- Our communities are our source of inspiration.

In 2021, all OMC primary care sites were recognized by National Committee for Quality Assurance’s Patient-Centered Medical Home (PCMH) for the delivery of high-quality, patient-centered care. PCHM is a model of care that puts patients at the forefront of care and where continuous quality improvement is a priority.

Humana Patient Experience Award

Humana and the Stars Patient Experience program team has awarded Olmsted Medical Center the 2021 Bronze Patient Experience Award of Excellence. This award recognizes OMC as a leader in the industry and is a testament to the exceptional service and care provided to the community.

From Humana, As you and your staff continue to create positive experiences that exemplify your commitment to excellence, we are pleased to acknowledge that you are most deserving of this distinction. We are grateful to know that our Humana members can count on your guidance to make informed decisions for their health and safety. Together with so many who appreciate your dedication and effort in pursuing the well-being of your patients, we thank you for all you do. The Patient Experience Award of Excellence is based on individual provider groups contracted with Humana.

OMC Accredited by DNV GL - Healthcare

Olmsted Medical Center was granted full accreditation DNV GL - Healthcare for a three-year term effective from December 2022 through December 2025. By earning accreditation, OMC has demonstrated it meets or exceeds patient safety standards set forth by the U.S. Centers for Medicare and Medicaid Services. DNV GL's accreditation program is the only one to integrate the ISO 9001 Quality Management System with the Medicare Conditions of Participation.

The accreditation program provides a focus on achieving the highest standards of care through quality management and having a continuous improvement system that addresses patient safety and quality of services.

Similar to The Joint Commission and other accrediting organizations, the DNV accrediting surveys uses information from the organization as well as staff and patient interviews to ensure that the organization is compliant with the ISO 9001 standard throughout clinical and non-clinical areas.

For more information about DNV GL hospital accreditation.